CCE - Male & Female ( English & Hindi Languages Mandatory )

Broad Responsibilities/ Major Deliverables: • Listening to and understanding the dealer’s requirements. • Provide product / service details to dealers. • Using front end empowerment Website as authorized to provide correct information. • Book order form dealer as per requirement • Capture correct information where ever required. • Prepare daily Stock and sales related reports • Timely and accurate capturing all the information given by/to the customer. • Staying current with knowledge of products/ processes & services offered by the client. • Ensure full adherence to all the quality parameters. • Cooperate with other Team members, SMEs and Team Leaders. • Ensure 100% adherence to schedule. • Escalating the call to the team leader / manager, wherever desirable